Petaling Jaya, Malaysia
Sensible AI, shaped around the way your business already works
We sit with small business owners in Selangor and beyond, find where AI can genuinely help, and set it up quietly — without jargon, pressure, or long commitments.
What we offer
Three focused services for small business owners
Each service is sized for a business run by people, not departments. Scope is kept tight, handover is clear, and nothing is left running without you understanding it.
Reference Chat Helper
RM 605A gentle AI helper that answers familiar customer questions on your site or chat, kindly and accurately. Built for small businesses wanting to stay present for customers even when you step away.
- Review of common customer queries
- Draft helper shaped together with you
- Calm handover in one to two weeks
Routine Ease Support
RM 1,020We gently map the repeating tasks in your week and bring in sensible AI tools to lighten them. Good for owners spread across many roles who want a bit of breathing room.
- A calm planning chat to find the right tasks
- A tidy toolkit set up for your workflow
- Clear written guidance — three to four weeks
Clear Reporting Setup
RM 1,400A thoughtful arrangement turning your records into readable summaries you can scan at a glance. Made for businesses sitting on data that has never quite been used.
- A review of your existing data sources
- A clean dashboard you can read in minutes
- Optional monthly review — four to six weeks
Why Bistari Labs
What makes working with us different
Plain language, always
We explain every step in words that make sense to a business owner, not a software engineer. You know exactly what is being set up and why.
Shaped around your pace
We move at a pace that suits you — no pressure to adopt more than makes sense right now. Each step is confirmed before the next begins.
Focused scope
We do not try to change everything at once. Each engagement covers one clear area, with a defined outcome and a proper handover when it is done.
Local understanding
Based in Petaling Jaya, we understand how Malaysian small businesses operate — the rhythms, the relationships, and the practicalities of day-to-day trading.
Written guidance included
Every service ends with clear written notes so you can manage what has been set up independently — or share it with whoever joins your team later.
Tools you already own
Where possible, we work with software you already have access to, keeping additional costs low and avoiding new subscriptions you do not need.
Ready when you are
Is there a task in your week that AI could quietly handle?
Start with a short conversation. We will listen carefully and tell you honestly whether AI is the right fit — and where it would make the most difference for your business.
Common questions
Things people often ask before getting started
Do I need any technical knowledge to work with you?
Not at all. Our approach is built around business owners who are not technical. We explain everything clearly, and we only move forward when you feel comfortable with what has been described.
How long does each service take?
The Reference Chat Helper takes one to two weeks. Routine Ease Support typically runs three to four weeks. The Clear Reporting Setup is four to six weeks. Each timeline is confirmed with you before work begins.
What if AI does not turn out to be the right fit for my business?
We will tell you plainly during our first conversation. We would rather you leave with honest advice than commit to something that would not serve you well. There is no obligation to proceed after an initial chat.
Will the AI have access to private customer information?
Data handling is discussed in full before any setup begins. We are careful about what information passes through AI tools, and we only use approaches that you have reviewed and agreed to.
Is the pricing shown all-inclusive?
The prices shown cover our service fee. Any third-party software subscriptions needed will be identified clearly before you agree to proceed, so there are no surprises.
Can I start with one service and add more later?
Yes. Each service stands on its own. Many owners begin with the Reference Chat Helper and add other services once they have seen how it works in practice. There is no pressure to take on more than one at a time.
Find us
Our Location
Jalan 19/1, 46300 Petaling Jaya, Selangor, Malaysia
Get in touch
We are happy to hear from you
Contact Details
Phone
+60 3-7958 4126Address
Jalan 19/1, 46300 Petaling Jaya
Selangor, Malaysia
Working Hours
Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am – 2:00 pm
Sunday & Public Holidays: Closed